Labor Relations Manager

Citi has had a presence in Luxembourg since 1970 thereby being the U.S.-headquartered bank with the longest uninterrupted presence in the country. Citi Luxembourg provides comprehensive financial solutions to a wide range of global financial institutions, asset managers, corporates, public-sector entities, and multinational companies. In January 2020, the Citi Private Bank European Economic Area (EEA) client hub opened in Luxembourg.

Team/Role Overview

The Labor Relations Manager provides full leadership and supervisory responsibility along with operational/service leadership and direction to team(s). The role applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services and may contribute to the development of new techniques, models and plans within area of expertise. The role will require excellent communication and diplomacy skills. The role will have responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. The work affects an entire area, which in turn affects the overall performance and effectiveness of the sub-function/job family. The role will include full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.

What you’ll do

• Support implementation of the organizations employee relations strategy to minimize the negative impact of individual employee grievances or collective labour dispute
• Coordinate employee and labour relations programs to ensure compliance with policies and practices
• Support the country HR officer and the organisation with local HR projects
• Liaise with managers, employees, and their representatives to investigate and resolve grievances and develop strategies to prevent their recurrence to maintain a productive and harmonious workplace
• Ensure all employer-employee relationships in the organization comply with collective agreements, individual employment contracts, regulations, laws, and the organizations employment policies and standards
• Analyse and interpret bargaining trends and issues, as well as standards, regulations, and laws to understand their impact on the organization
• Support country HR officer and regional teams in negotiations and dispute resolution with employees, unions, employer bodies, government agencies, labour relations authorities, and other agencies to protect the organizations interests
• Support local & regional teams with HR employee life cycle events and processes
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firms reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
• All other duties as assigned

What we’ll need from you

• Management of HR employee life cycle events and processes
• Experience with staff representatives / union
• Conduct of complex HR / Employee Relations matters (investigations, process of termination etc)
• Experience with international environment
• Fluent French and English skills

Education:

Bachelors/University degree, Master’s degree (Human Resources and/or Employment law

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