Specialist Flight Operations Support

TASK RESPONSIBILITIES:

Following the digitalization of Flight Operations activities, we are looking for a dynamic person to join our team. You will have dual functions, namely:

• Support for (Jeppesen) crew scheduling optimization systems (50%)
• Support for Flight Operations systems information security (50%)

• Collaborate with internal stakeholders to gather requirements and document the enhancements in Jeppesen JCR & JCP products
• Develop and maintain changes in the CARMUSR layer of the Jeppesen JCR and JCP products
• Ensure optimal system performance at all times and provide recommendations for continuous improvement in crew scheduling systems
• Train crew planners in the use of JCR, JCP and related systems and processes

• Act as first point of contact for Cyber Security matters between Flight Operations and the Cargolux IT/Cyber Security team
• Coordinate and support Flight Operations involvement in the company’s Aviation Information Security Management System
• Document Flight Operations systems key processes and procedures, identify critical information/communications technology systems and processes
• Participate in Cyber Security Risk Assessments led by the IT department
• Monitor and ensure compliance of Flight Operations with EASA Part IS and other relevant requirements

ESSENTIAL REQUIREMENTS FOR THE POSITION:

• University degree in a relevant field (e.g. information technology, aviation).
• Experience in the aviation industry in the field of flights operations, crew planning and/or cybersecurity
• Experience with crew planning tools, preferably Jeppesen JCR and JCP
• Structured programming skills, preferably Python, Rave or Bash
• Excellent problem-solving and analytical skills as well as communication and organizational skills
• Team player, flexible and willing to work on a variety of topics
• Effective verbal and written communication skills in English. Any other language will be considered an advantage.

WORKING CONDITIONS:

• Full-time permanent position based in Luxembourg
• Occasional travel might be required
• A Certificate of good conduct (Casier judiciaire, Polizeiliches Führungszeugnis) will be required in case of positive selection.