Meeting & Events Coordinator

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

We are looking for a Meeting & Events Coordinator for our Integrated Facility Manager business line.

About JLL
We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

Role Purpose
JLL is currently searching for a confident and ambitious Meeting and Events Coordinator who is reporting to the Facilities Manager. Working as part of the overall Facilities Team, this role will be responsible for the coordination of Meeting and Events across a campus or region in conjunction with the Meeting, Events & Food Services Manager.

What this job involves

Overall responsibilities include:
Support and leadership of onsite meeting and events teams
Ensure Outlook booking systems are up to date
Coordination of event set ups with meeting and events teams
Coordination of meeting and event requests with meeting and events teams ensuring requests are completed in a timely manner
Coordination of local employee experience activations and events
Ensuring out of hours meeting and events are coordinated efficiently and effectively
Ensuring general condition of meeting rooms meets agreed standards
Ensuring service excellence across campus or region
Coordination of service support such as Technicians, Janitorial and Security Teams
Coordination of Logistics Team to ensure rooms are correctly configured
Ensuring new processes and standards are implemented across sites in conjunction with Program Manager
Operational oversight of campus or region, linking with Program Manager for implementation of global or regional practices and standards
Acting as point of escalation for issues, feeding back to Program Manager where required
Ensuring compliance with EHS requirements and standards for all meeting and event activities
Convey relevant feedback to Line Manager and Program Manager when appropriate

• Managing meeting room furniture and equipment, making recommendations for improvements

Set up and maintain relationships with local external catering providers
Liaising with Amazon Global Events and Meetings (GEMS) where onsite meetings and events cannot be accommodated
All other tasks and duties as required
Key Performance Indicators
Previous experience working within a high-profile corporate environment
Previous hospitality experience is desirable
Facilities Management exposure would be beneficial
Fluency in English and local language
Proficient knowledge of Microsoft Office Pack
Very high attention to detail
Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal
Ability to maintain professionalism at all times and be an ambassador of the team
Be an excellent team player with the want to go above and beyond for each other

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.
Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

Apply today at jll.com/careers.

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If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.